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Concierge/Front of House Services

After numerous requests from our clients SMC Premier launched an additional, much requested service, which is proving popular for our clients and for short-term contracts.

This service includes Buildings and Front of House responsibilities, such as:

  • 24 hour attendance as requested
  • Key holding
  • Emergency call outs
  • Security of your building including:
    • Opening up
    • Locking up
    • Meet and Greet
    • Provide access control
    • Front of house concierge services
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If you would like any further information about SMC Premier, our services or products, please contact us on 0845 0944598

The Process

  • With duties covering a bespoke package commonly including:

    • Accepting Mail, internal distribution of mail. Responsible for the posting mail
    • Answer telephone and directing calls
    • Liaise with your staff
    • Report to client liaison person
    • Report breakages / non functioning of equipment, services, lifts etc
    • Arranging call out of contractors and supervision
    • External litter picking and gritting of perimeter, grounds and or car park
    • Monitoring CCTV
    • Barriers / access control

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