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Case Study – Professional Services Firm

Our clients have been established for over 30 years, and are a global leader in providing technical expertise and personnel solutions to the oil and gas industries.  They operate from 35 locations around the world and provide services to over 50 countries, all controlled from their corporate head office in central Manchester.

Theirs is often a pressurised business, working to tight deadlines on projects critical to their client’s success and their office hours are often not ‘normal’ as they are dealing with clients across many different time zones. The head office facilities need to work efficiently and seamlessly, they need a service partner able to deliver services which support their activities, not disrupt them; and to deliver the highest standards of cleanliness and service reliably, unobtrusively and with great flexibility.

 

SMC have supported their growth over several years, having been originally awarded the cleaning contract for their old head office location, and having proved our worth, then assisted them with the move into their current prestigious location.

Their Finance Director has commented:

“SMC Premier have provided Cleaning Services for over 4 years, both at our old and now new, prestigious Head Office in Central Manchester. SMC provide services to more than 200 employees within our offices on a daily basis, and supply a full-time janitor as well as evening cleaning staff. I have found SMC to be extremely responsive to our needs, they have consistently supplied a professional and competent service throughout this time. As a Director of the company I spend a lot of time abroad and know that the cleaning management of our building is in safe hands. I would not have any hesitation in recommending SMC Premier.”