We provide flexible, value-adding, and innovative facilities management services.
We cover all aspects of Commercial & Industrial Cleaning
Ensuring your risks are identified, mitigated and managed
We’ll manage your property needs… so you can focus on your business
Engineering expertise providing bespoke project management and solutions
We cover all aspects of Commercial & Industrial Cleaning
Ensuring your risks are identified, mitigated and managed
We’ll manage your property needs… you focus on your business
If you need Personal Protective Equipment, we can source it
SMC Premier Group leads in its services, we are one of the most innovative and forward-thinking property services companies in our industry.
We have over 35 years’ experience in the provision of our services gained over a large variety of organisations and sectors across the UK.
Is to become the Supplier and Employer of choice in our chosen industries.
We are continually striving to become more efficient and effective through technological advancement and improving our ways of working.
We recognise our People as our greatest asset and we provide a culture that nurtures, trains and develops them as well as harnesses a great customer centric and team work ethic.
✓ Safety First
✓ Right First Time – Every Time
✓ Innovative & Effective
✓ Make it a Great Place to Work
Empowering people
We recognise that our greatest asset is our staff. They are the face of our brand and with every act or omission they can affect our clients and their colleagues. We invest heavily in our staff development, their career and nurture every one of them as individuals and as ‘One Team’. We run a range of training and career development schemes, apprenticeships, employee of the month and ‘on the spot’ rewards as well as a new business referral scheme. We are an inclusive employer that employs equality, diversity, and sustainability practices throughout our business. We are proud to showcase our ongoing commitment to both our customers and our staff.
We understand that your projects are often large, complex and must safely interact with your operations 24/7 365 days per year. Continuity of care is paramount, and we know that you are governed and regulated by the CQC. We have experience in providing services and projects within this sector and can adapt to changing priorities to suit. You can be assured that our presence on your premises will be compliant, safe, fit for purpose and sensitive to both your staff and your clients’ needs.
We have experience in managing national portfolios of Retail and multi-temperature Logistics premises. We understand that our services make a huge impact on your customers’ experience and hence your brand. We understand that operations must continue 24/7 365 days per year and working to strict timescales and quick response to emergency work is essential to prevent loss of trade. We pride ourselves on providing innovative solutions, where safety is paramount, costs are optimised, and service excellence assured.
We are experienced in working in hazardous, high activity environments and laboratories or cleanrooms. We achieve service excellence by working with established client systems and procedures and adding value to them as. We thoroughly plan the project or service to help minimise disruption and downtime and ensure great communication.
We understand that your property portfolios are large, diverse, and often of varying age and type. You need to demonstrate value and sustainability in selecting your service partners. We can demonstrate value and sustainability and through our greatest asset – our people – we will learn your diverse portfolio and help you optimise your costs, improving visibility, communication, and overall service levels.
We are experienced in managing commercial projects and delivering single-service or holistic property services. We recognise that you need partners who understand your priorities, are reliable, can maximise cost savings, reduce the non-occupation time and provide as much budget certainty and visibility as possible.
We have vast experience working with local authority schools, private schools and academies, colleges, and universities. We carry out enhanced DBS checking, and we understand the sensitivities and confidential nature of working in this sector. Projects and services often coincide with term breaks and if they are during term time, robust planning, protocols and systems are implemented to ensure site safety, security and minimal disruption.
We understand that you have a high footfall of public visitors to your premises daily and your reputational brand is particularly important. We understand that our services make a huge impact on your customers’ experience and hence your brand. We can deliver temporary build projects for specific events or manage your fixed property portfolio.
Your premises normally span large areas and are often remote and can be hazardous. Our delivery teams know that planning the project or asset management is fundamental to success in such circumstances. We can demonstrate value adding and sustainability and through our greatest asset – our people – we will learn your diverse portfolio and help you optimise your costs, improving visibility, communication, and overall service levels.
Quality Bespoke solutions
Benefit from over 40 years of providing Service Excellence to UK wide customers.
We strive to bring Innovation and Technological advancement to everything we do – making us the efficient choice.
We will keep in touch whatever the situation. When the going gets tough – we’ll be there ‘taking the lead’ to solve the challenge.
We are ISO 9001 accredited and are driven to deliver a quality service. We strive to do everything Right First Time – Every Time. This mindset creates efficiency, consistency and adds value to the client.
In accordance with our ISO 14001 accreditation, our own practices and that of our alliance partners are measured on their sustainability and environmental impact. We ‘take the lead’ on change.
We have CHAS and our H&S policy and arrangements are in place for all our activities. We are competent and driven to identify and control risks.
SMC Premier Group provide unparalleled customer service to all our clients. We ensure that throughout the lifecycle of your contract we will:
Our history
SMC Premier Group started life a private, family owned company which began in 1982, founded by Maureen Byrne the now CEO. The company provided (and still does provide) business to business cleaning services nationwide from its head office in Manchester.
Our years of experience in the industrial and commercial cleaning sectors has engrained a customer and people-centric work ethic, an unparalleled ability to adapt to changing clients’ needs and priorities, and a Safety First and Right First Time- Every Time mentality.
Cleaning and all our other services are an essential customer service where clients rely on us to carry those services out so that they can concentrate on their core business.
What set us apart in the early days (and what we continue to demonstrate now) is that we understood we were only as good as our people, processes, and systems. Hence, we invested and continue to invest in all our staff offering robust inductions, on the spot awards, appraisal and career development meetings, Employee of the Month awards and innovative training videos, thus ensuring that all staff are valued, competent and adhere to the highest of safety standards and etiquette.
For each cleaning job, we soon learnt that management of the contract, the people on site and the client experience needed to be overseen by a Contract Manager and a robust auditing process. This is something that we continue to do today for all our services. You will receive a single point of contact for the successful delivery of your project/ service and be assured that all the services employed are carried out by competent people and are audited. We also recognise that processes and systems are essential for consistency, management, and continual improvement. We can demonstrate this by having successfully gained certification of ISO9001, ISO14001, CHAS, Cyber Essentials and BICS memberships.
The above ensures we provide service excellence; whether that is for our Cleaning or for any other service we now carry out
Finding an innovative, value driven and customer centric solutions provider can be difficult. We pride ourselves on providing service excellence to our clients.
If you would like to know more on how we can support your business please complete the enquiry form below.
Please fill out all of the above fields. All submissions will be responded to within 24 hours.
SMC Premier Group Ltd
117 – 119a Stockport Road
Stockport
SK3 0JE
0161 282 6444
Other Offices: Liverpool
Monday – 9am-5pm
Tuesday – 9am-5pm
Wednesday – 9am-5pm
Thursday – 9am-5pm
Friday – 9am-5pm
Saturday – Closed
Sunday – Closed
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